1. After passing the final exam, you will receive full and pocket-size certificates through email. Most of the participants receive their certificates by email within one hour.
2. Please print and save a copy of your certificate for future use.
3. Your access to the online course expires after 45 days; please download your pdf book and save it before this date.

• A score of at least 70% on the final exam is necessary to pass. About 99.7% pass this course on the first attempt.
• Do not worry! If you don’t pass your first exam, you can rewrite the exam as many times as needed. You have unlimited attempts to write your final exam. If you need to write the exam after 30 days, when the course access has expired, you must repurchase the course in full.

1. We accept Visa, Mastercard, Amex, bank transfer, e-transfer, PayPal and cash.
2. To request other forms of payment, such as cheques or credit accounts from an organization or corporation, please get in touch with us by phone, text or email.

The Food Handler Certification course is 100% online, and you can take this course anywhere at a time that suits you. This course will be accessible 24 hours a day, 7 days a week, for 45 days after registration.

There are no prerequisites for this course. Anyone can take this course.

If you have any technical issues with purchasing the course, accessing the course or course material, or attempting the final exam, please get in touch with us by phone, text or email, and we’ll be more than happy to assist you.

All our instructors hold qualifications and can provide students with assistance by email. If you require assistance, please send us your question

If a participant is dissatisfied with any part of the course being delivered, then they will be eligible for a 100% refund if the following conditions have been satisfied:

1. The request for refund has been received in writing within 7 days of enrolment AND

2. The participant has not yet started lesson 2 .

The payment will be paid within 10 days when a refund is approved. Refunds will be paid via electronic funds back onto the credit or debit card used for the original purchase.

1. For participants with disabilities or language needs, lessons are delivered via audio and downloadable course notes and pdf book in big fonts.
2. If you need more help, you can contact us via email or telephone, and we will try our best to accommodate any special requirements.
3. We can arrange a video conference to help you as much as possible.